Legal
Terms of Service
MAXRES (the platform) is managed by MAXRES Limited (MAXRES). MAXRES is a Limited Liability company operating in England and Wales and will be referred to as ‘we’ from now on.
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Using MAXRES
You agree to use MAXRES only for lawful purposes. You must also use it in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by anyone else. You agree not to share your account details with anyone else, and adhere to our one-user-per-account policy across all of our products. We reserve the right to enforce this policy at any time if we see evidence that it is being breached. We are always working on updating and improving the service and making changes to the platform. We can change or remove content at any time without notice.
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Services and Transactions
You can use MAXRES to create and manage organisational and team digital learning environments. This allows you to host audio and visual content, files, documents and any other data, as long as it does not infringe the copyright or other intellectual property of any other person or organisation. You can also use our platform for transactions such as purchasing content or paying for subscriptions to the platform. These are managed by MAXRES. Some of the services we provide may have their own terms and conditions, which also apply – please ensure you are familiar with those terms and conditions before you use those services.
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Linking from MAXRES
MAXRES links to websites that are managed by other people and organisations. We do not have any control over the content of these websites. We are not responsible for: The protection of any information you give to these websites Any loss or damage that may come from your use of these websites or any other websites they link to You agree to release us from any claims or disputes that may come from using the platform. You should read all terms and conditions, privacy policies, and end-user licenses that relate to the platform before you use it.
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Customer material and ownership
The customer keeps ownership of everything it uploads and of the courseware produced from it. MAXRES receives only the licence needed to run the service. Customer material is not used to train our models or any third-party model. MAXRES keeps ownership of the platform, its models and its tooling.
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Human review and accuracy
The platform generates draft material. Nothing is fit for training use until a competent person on the customer’s side has reviewed and signed it off, and the customer remains the authority for its own training, competence and regulatory decisions. MAXRES does not warrant that generated output is free of error or that it satisfies any particular standard without that review.
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Security and confidentiality
Each party keeps the other’s confidential information confidential. MAXRES maintains the controls described in the Trust centre. Where material is classified or otherwise controlled, handling is governed by the security aspects letter attached to the contract.
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Export control and acceptable use
The customer must not use the platform in breach of UK export control law or applicable sanctions, and must not upload material it is not permitted to process. Accounts must not be shared, and the platform must not be used to develop a competing product.
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Liability
Neither party limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. Subject to that, neither party is liable for indirect or consequential loss, and each party’s total liability is capped at the fees paid in the twelve months before the claim.
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Term, exit and data return
Subscriptions run for the term on the order form and renew unless either party gives 60 days’ notice. On termination the customer may export its material and audit trail in open formats for 30 days, after which MAXRES-held copies are deleted. On-premises deployments hold no MAXRES-side copy to return.
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Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. There may be legal notices elsewhere on the platform that relate to how you use the platform. We’re not liable if we fail to comply with these terms and conditions because of circumstances beyond our reasonable control. We might decide not to exercise or enforce any right available to us under these terms and conditions. We can always decide to exercise or enforce that right at a later date. Doing this once will not mean we automatically waive the right on any other occasion. If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions will still apply.
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Using the MAXRES Platform and Content
Most content on the platform is copyright of MAXRES unless it is user-generated or imported from other sources by users. User-generated content is presumed to have all necessary copyright permissions granted to the generating user. MAXRES will not be held liable for any copyright or intellectual property infringement as the result of user-generated content. Any infringement may see the content removed without warning and the offending user’s organisation, account and data removed from the platform in its entirety and without notice. The MAXRES logo is a copyright of MAXRES Limited. If any MAXRES content is not under our copyright protection, we will credit the author and copyright holder. Contact us if you want to reproduce a piece of content but are not sure if it’s covered by our copyright. We do not give any guarantees, conditions or warranties about the accuracy or completeness of any content used on the platform. We’re not liable for any loss or damage that may come from your use of our products.
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Disclaimer
Unless stated otherwise in a legally binding contract with your organisation, we are not liable for any loss or damage that may come from using the platform. This includes: Any direct, indirect or consequential losses Any loss or damage caused by civil wrongs (‘tort’, including negligence), breach of contract or otherwise The use of the platform and any websites that are linked to or from it The inability to use the platform and any websites that are linked to or from it This applies if the loss or damage was foreseeable, arose in the normal course of things, or you have advised us that it might happen. This includes (but not limited to) the loss of your: Income or revenue Salary, benefits or other payments Business Profits or contracts Opportunity Anticipated savings Data Goodwill or reputation Tangible property Intangible property, including loss, corruption or damage to data or any computer system Wasted management or office time We may still be liable for: Death or personal injury arising from our negligence Fraudulent misrepresentation Any other liability which cannot be excluded or limited under applicable law
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Requests to Remove Content
You can ask for content to be removed from the platform. We’ll remove content: If it breaches copyright laws, contains sensitive personal data or material that may be considered obscene or defamatory. Contact us to ask for content to be removed. You’ll need to send us the web address (URL) of the content and explain why you think it should be removed. We’ll reply to let you know whether we’ll remove it. We remove content at our discretion in discussion with the person or organisation responsible for it if necessary. You can still request information using the Freedom of Information Act and the Data Protection Act and also by using a Subject Access Request.
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Information About You and Your Visits to MAXRES
We collect information about you in accordance with our privacy policy and our cookie policy. By using the platform, you agree to us collecting this information and confirm that any data you provide is accurate. You are responsible for your account and for the security and all activity, and content produced by your account. Please contact us immediately if you think that your account has been accessed by a person other than yourself. Please familiarise yourself with our privacy policy, which can be found on our site.
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Your Organisation and Our Marketing
You agree that MAXRES may use your business name and logo in its marketing and promotional materials for the platform as long as you use the platform.
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Changes to These Terms and Conditions
Please check these terms and conditions regularly. We can update them at any time without notice. You’ll agree to any changes if you continue to use the platform after the terms and conditions have been updated.